New Zealand

In New Zealand, safeguarding systems for children and adults are comprehensive and grounded in a rights-based approach, with a strong emphasis on wellbeing and community involvement. Child protection is governed by the Oranga Tamariki Act 1989, which outlines the responsibilities of government agencies in preventing and responding to abuse, neglect, and harm. Safeguarding for adults—particularly in cases of domestic violence, elder abuse, or disability-related vulnerabilities—is supported through legislation such as the Family Violence Act 2018 and the Adult Safeguarding Framework. New Zealanders generally have a high level of awareness of their rights and expect transparency and fairness from institutions. However, there is a cultural emphasis on self-reliance, privacy, and not overburdening others, which may influence how and when students seek help. Māori and Pasifika students, in particular, may approach safeguarding and support through whānau (family) and community frameworks, which may differ from Western institutional models.

Mental health in New Zealand is a national priority, especially among young people, and the government has invested heavily in campaigns such as All Right? and Like Minds, Like Mine to reduce stigma and promote wellbeing. Access to mental health support is available through both public services and education institutions, and students are likely to be familiar with the concept of counselling and psychological support. However, despite increased openness, mental health challenges are common, and there is still a degree of stigma—particularly around more serious conditions or long-term support. New Zealand students in the UK may expect wellbeing services to be easily accessible, non-judgmental, and culturally responsive. UK university professionals can support them by providing clear, informal pathways to support, maintaining a warm, inclusive, and down-to-earth tone, and acknowledging cultural values like independence and fairness. Tailoring services to include peer support, holistic wellbeing, and respect for indigenous perspectives (e.g., Māori views of mental health and connectedness) can further enhance engagement and trust.